We’d like to share some kind words from new customer, Beth Povie of Finch Paper.
Our thanks to Beth who writes. . .
Please pass along our appreciation to the entire Independent Printing Team for managing the print production of our new Finch Opaque swatch book!
I have worked with dozens of commercial, sheet-fed printers and your level of professionalism and cooperation is among the best. Two things stand out:
First, you supplied me with an organized working document for the paper order, and actually did my job by assigning carton quantities and item numbers to place the order. It saved me time, at a critical moment of juggling too much, and positioned your company as a service provider.
Second, you provided smart solutions on press (and were open to my suggestions) to improve the print/image quality. Your pressmen are courteous, professional and customer-focused. And, of course, our Account Manager’s technical background was a terrific asset.
In addition, thanks for taking the initiative to catch missing copy and correct the problem without concern or complaint.
You’ve earned my trust with just this one job. Thanks!